Standards of Service
Rotherham Metropolitan Borough Council (the Council) is committed to providing high quality, value for money services to tenants and residents. In doing so, the Council will deliver its services in full accordance with Council service standards, statutory duties, and social housing regulatory standards.
The Council is committed to ensuring all residents are safe, healthy, and live well within a cleaner, greener environment.
The Council aims to achieve its commitment through regular inspection and maintenance of all shared spaces linked to your home and garage.
The services set out in this guide are delivered through a combination of direct delivery by the Council’s Housing Service and delivery by other Council contracted services. These arrangements apply to Housing Services owned land and can be summarised in the following pages.
