Housing Services Estates Charter

We will carry out a regular estate maintenance programme to ensure that the area where you live is well maintained

Each week:

• We will ensure that bin chutes are clear from blockages and rotate communal bins for collection
• We will sweep bin stores and remove overspill waste
• We will sweep and mop the floors within enclosed shared entrances, staircases, and landings
• We will dust and wipe window ledges, doors, handrails and skirting boards within enclosed shared entrances, staircases, and landings
• We will clean communal doors and screens

Each month:

• We will remove litter
• We will remove fly-tipping
• We will remove graffiti
• We will ensure footpaths are swept and kept clear of rubbish
• We will carry out an inspection of the area to identify issues such as repairs, abandoned vehicles and anti-social behaviour

Every nine months:

• We will clean communal windows

Each year:

• We will carry out a deep clean of enclosed entrances, staircases and landings and bin stores using disinfectant and machines to remove ground in dirt
• We will cut hedges (between August and February)