We will deal with reports within an appropriate timescale
- Health and safety issues including drug litter, fire hazards, excrement and offensive graffiti will be removed within 4 working hours of receiving your report (Monday to Friday)
- Blocked bin chutes and non-offensive graffiti will be attended to within 24 hours of receiving your report (Monday to Friday)
- Fly-tipping will be investigated and removed monthly as part of our ongoing maintenance programme of your estate, if deemed a hazard it will be removed within 4 working hours of receiving your report (Monday to Friday).
- Other non- urgent reports will be picked up and dealt with as part of our ongoing maintenance programme of your estate.
