• Skip to content
  • Skip to navigation
Logo: Rotherham Metropolitan Borough Council
Your Account
  • Menu
Close menu
Close
  • About the Council
  • Business and Economy
  • Children and Families
  • Community and Living
  • Council Tax and Benefits
  • Education and Learning
  • Environment and Waste
  • Health and Social Care
  • Housing
  • Jobs and Careers
  • Leisure and Culture
  • Planning and Development
  • Transport and Streets
  • See all news
  • See all events
  1. Home
  2. Housing
  3. Improvements and repairs
  4. Council Housing Repairs

Council Housing Repairs

In this section

  1. Reporting a Council Housing repair
  2. Repairs that are your own responsibility
  3. Housing dis-repair claims
  4. Health and safety in Council Homes
  5. Report an emergency repair
  6. Our repairs visit obligations
  7. Decoration Allowance
  8. Types of repair categories
  9. You are here: Condensation, Damp and Mould
  10. Damp and mould repair survey

Condensation, Damp and Mould

Rotherham Council adopts a zero tolerance, pro-active approach to damp, mould and condensation within Council owned properties, and supports other landlords in the borough to do the same.  A dedicated damp and mould team provides prompt and decisive responses to all reported cases. The team ensures that the Council's housing stock is free from damp and mould, protecting the health and wellbeing of  Council’s tenants.

The Council aims to identify and promptly address the root causes of damp and mould. The Council has a continuous training program in place for frontline professionals to identify and report damp and mould, as well as engage with residents and use conversations around the topic as teachable moments without judgment.

Signs of damp and mould

  • Visible mould growth
  • Patches of discolouration around windows, walls, ceilings, and/or floors.
  • Condensation on windows and pipes
  • Peeling paint/wallpaper
  • Musky smell
  • Walls cold to touch

Causes of damp and mould

  • Excess moisture
  • Inadequate heating
  • Inadequate insultation/building materials
  • Insufficient ventilation.

How Room Temperature Affects Your Health

Room Temperature

Impact

21ºC

Perfect habitable room temperature

18ºC

Recommended for kitchen and bedroom. No risk to healthy individuals

16ºC

Increased risk of respiratory illnesses – colds, pneumonia, flu etc.

12ºC      

Prolonged exposure leads to blood thickening – increasing chances of high blood pressure and stroke

9ºC

Body temperature falls, serious long-term impacts on heart, lungs, and brain. Extreme cases can lead to hyperthermia and death

Report damp and mould in a Private Property

People living in private rented accommodation are encouraged to contact their landlord at the earliest opportunity when identifying/dealing with damp and mould in the home. Landlords are responsible for ensuring that accommodation is safe, and they must treat damp and mould related issues seriously.

If landlords do not act, contact the Council’s Community Protection and Environmental Health team by phone 01709 823118.

Report damp and mould in a Council home

Council tenants should report any damp and mould issues via telephone 01709 336009.

Read the Councils Approach towards damp and mould

  • Previous page: Types of repair categories
  • Next page: Damp and mould repair survey

Stay connected

Sign up for our newsletter
Footer Logo: Rotherham Metropolitan Borough Council
  • About this website
  • Accessibility statement
  • Privacy
  • Languages
  • Contact Us
  • Location
  • Terms and conditions
  • Facebook logo
  • Twitter logo
  • YouTube logo
  • Instagram logo
  • LinkedIn logo

All content © 2025 Rotherham Metropolitan Borough Council. All Rights Reserved.

Designed and Powered by Jadu.

chatbot launch button image
Left Right
Full Wide Split Narrow
Chatbot avatar image
Hi, I'm Bailey
I'm here to answer your questions.

Hi, I'm Bailey, how can I help you today? You can ask me questions relating to a number of council services.

To start a chat you will need to click 'continue' to confirm you have read and understood our terms and conditions Privacy Policy.

Privacy Statement